A: Browse our store, add your items to the cart, and complete checkout. You can also contact one of our friendly agents at Power Panels Online Shop to place an order on your behalf.

A: We accept major credit and debit cards, EFT payments, and selected mobile payment options. All payment details are shown at checkout.

A: Orders can only be changed or cancelled before they are processed. Please contact one of our friendly agents as soon as possible and we’ll do our best to assist.

A: Yes, we deliver anywhere in South Africa. Delivery costs and timeframes depend on your location and order size.

A: Standard delivery usually takes 3–5 business days. Express delivery may be available at an extra cost.

A: Once your order has been dispatched, we’ll email you a tracking number.

A: You may return items within 7 days of purchase, provided they are unused, in their original packaging, and you have proof of purchase.

A: Please contact one of our friendly agents with your order details. Return courier costs may apply unless the item is faulty or supplied incorrectly.

A: Refunds are processed within 7 business days after we receive and inspect the returned item.

A: Most products come with a manufacturer’s warranty. Warranty details are available on the product page or on request.

A: Please report any faults within 7 days of delivery. We will arrange a replacement or refund, depending on the circumstances.

A: You can email us at orders@powerpanelsshop.co.za or call 078 860 7326.

A: Our support team at Power Panels Online Shop is available:
Monday to Thursday: 07:30 – 16:30
Friday: 07:30 – 15:00